Read Managing quality in hospitality, tourism and events at Expedia Inc.

Managing quality in hospitality, tourism and events at Expedia Inc.

Silvia Stamenova

4.9/5 (19141 ratings)

Description:Academic Paper from the year 2017 in the subject Tourism - Miscellaneous, grade: 5.50, Anglia Ruskin University, language: English, abstract: Service quality and effective quality management are both concepts that can and improve company’s overall performance not only in the market, but also in front of the company’s competitors via the creation of competitive advantage. Understanding that and applying it at the real business sector is a prerequisite for any contemporary company. Within this framework, the present report outlines several problems being faced by Expedia Inc. It also examines whether Expedia has the right capabilities and competencies to improve the quality it offers to its consumers. One of the ways of coping with the issues in question is the implementation of techniques such as Kaizen and ISO that in turn enable the company to perform service recovery via small steps, performed every day.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing quality in hospitality, tourism and events at Expedia Inc.. To get started finding Managing quality in hospitality, tourism and events at Expedia Inc., you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 15

Format: PDF, EPUB & Kindle Edition

Publisher: GRIN Verlag

Release: 2018

ISBN: xyPeEZDOTOwC

Description: Academic Paper from the year 2017 in the subject Tourism - Miscellaneous, grade: 5.50, Anglia Ruskin University, language: English, abstract: Service quality and effective quality management are both concepts that can and improve company’s overall performance not only in the market, but also in front of the company’s competitors via the creation of competitive advantage. Understanding that and applying it at the real business sector is a prerequisite for any contemporary company. Within this framework, the present report outlines several problems being faced by Expedia Inc. It also examines whether Expedia has the right capabilities and competencies to improve the quality it offers to its consumers. One of the ways of coping with the issues in question is the implementation of techniques such as Kaizen and ISO that in turn enable the company to perform service recovery via small steps, performed every day.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing quality in hospitality, tourism and events at Expedia Inc.. To get started finding Managing quality in hospitality, tourism and events at Expedia Inc., you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Managing quality in hospitality, tourism and events at Expedia Inc.

Managing quality in hospitality, tourism and events at Expedia Inc.

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