Read Incident Management for Operations

Incident Management for Operations

Rob Schnepp

4.9/5 (33539 ratings)

Description:Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation.You'll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it.Assess your IT incident response with the PROCESS programmatic evaluation toolGet an overview of the IMS all-hazard, all-risk frameworkUnderstand the responsibilities of the Incident CommanderForm a unified command structure for events that affect multiple business unitsSystematically evaluate what broke and how the incident team respondedWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Incident Management for Operations. To get started finding Incident Management for Operations, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 174

Format: PDF, EPUB & Kindle Edition

Publisher: O'Reilly Media

Release: 2017

ISBN: 1491917806

Description: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation.You'll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it.Assess your IT incident response with the PROCESS programmatic evaluation toolGet an overview of the IMS all-hazard, all-risk frameworkUnderstand the responsibilities of the Incident CommanderForm a unified command structure for events that affect multiple business unitsSystematically evaluate what broke and how the incident team respondedWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Incident Management for Operations. To get started finding Incident Management for Operations, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Incident Management for Operations

Incident Management for Operations

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