Read Values-Based Service for Sustainable Business: Lessons from Ikea

Values-Based Service for Sustainable Business: Lessons from Ikea

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Description:The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book analyzes a large organization (IKEA) as a basis for values based service for sustainable business.The authors provide an overview of the history of IKEA and the social and environmental perspectives that have acted as driving forces for creating economic value. They go on to develop values-based service thinking within the areas of service experience, service brand, and service leadership. The book concludes by comparing IKEA to other values-based service companies (such as Starbucks, H&M, and Body Shop); from these reflections, the book presents the key principles for a sustainable, values-based service business.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Values-Based Service for Sustainable Business: Lessons from Ikea. To get started finding Values-Based Service for Sustainable Business: Lessons from Ikea, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 144

Format: PDF, EPUB & Kindle Edition

Publisher: Routledge

Release: 2008

ISBN: 1134047576

Description: The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book analyzes a large organization (IKEA) as a basis for values based service for sustainable business.The authors provide an overview of the history of IKEA and the social and environmental perspectives that have acted as driving forces for creating economic value. They go on to develop values-based service thinking within the areas of service experience, service brand, and service leadership. The book concludes by comparing IKEA to other values-based service companies (such as Starbucks, H&M, and Body Shop); from these reflections, the book presents the key principles for a sustainable, values-based service business.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Values-Based Service for Sustainable Business: Lessons from Ikea. To get started finding Values-Based Service for Sustainable Business: Lessons from Ikea, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Values-Based Service for Sustainable Business: Lessons from Ikea

Values-Based Service for Sustainable Business: Lessons from Ikea

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