Read Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

Shane Green

4.9/5 (13544 ratings)

Description:HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY"I LOVE THIS BOOK!"--CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me"When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization."--MARSHALL GOLDSMITH, executive coach and New York Times bestselling author"Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority."--LISA BODELL, CEO of Futurethink and author of Why Simple Wins"This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees."--CHIP CONLEY, New York Times bestselling author and hospitality entrepreneurThe question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?"Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style.Culture Hacker explains:Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer serviceWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance. To get started finding Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 202

Format: PDF, EPUB & Kindle Edition

Publisher: —

Release: —

ISBN: 1119405726

Description: HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY"I LOVE THIS BOOK!"--CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me"When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization."--MARSHALL GOLDSMITH, executive coach and New York Times bestselling author"Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority."--LISA BODELL, CEO of Futurethink and author of Why Simple Wins"This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees."--CHIP CONLEY, New York Times bestselling author and hospitality entrepreneurThe question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?"Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style.Culture Hacker explains:Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer serviceWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance. To get started finding Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

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