Read Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications)

Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications)

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Description:This volume consists of the proceedings of the Workshop on Analysis and Simulation of Communication Networks held at The Fields Institute (Toronto). The workshop was divided into two main themes, entitled Stability and Load Balancing of a Network of Call Centres and Traffic and Performance. The call centre industry is large and fast-growing. In order to provide top-notch customer service, it needs good mathematical models. The first part of the volume focuses on probabilistic issues involved in optimizing the performance of a call centre. While this was the motivating application, many of the papers are also applicable to more general distributed queueing networks. The second part of the volume discusses the characterization of traffic streams and how to estimate their impact on the performance of a queueing system. The performance of queues under worst-case traffic flows or flows with long bursts is treated. These studies are motivated by questions about buffer dimensioning and call admission control in ATM or IP networks.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications). To get started finding Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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ISBN: 0821819917

Description: This volume consists of the proceedings of the Workshop on Analysis and Simulation of Communication Networks held at The Fields Institute (Toronto). The workshop was divided into two main themes, entitled Stability and Load Balancing of a Network of Call Centres and Traffic and Performance. The call centre industry is large and fast-growing. In order to provide top-notch customer service, it needs good mathematical models. The first part of the volume focuses on probabilistic issues involved in optimizing the performance of a call centre. While this was the motivating application, many of the papers are also applicable to more general distributed queueing networks. The second part of the volume discusses the characterization of traffic streams and how to estimate their impact on the performance of a queueing system. The performance of queues under worst-case traffic flows or flows with long bursts is treated. These studies are motivated by questions about buffer dimensioning and call admission control in ATM or IP networks.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications). To get started finding Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications)

Analysis of Communication Networks: Call Centres, Traffic, and Performance (The Fields Institute Communications)

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