Description:Revised and Updated with New Material In the pages of Call Center Agent Motivation and Compensation, you'll find the strategies and tactics that work for managers of top-performing call centers, including: - The principles of effective motivation - Ideas for compelling reward and recognition programs - Motivating staff without burying budgets - Agent compensation trends - Incentives that rev up and retain agents - Motivating agents with skills and career growth opportunites Effective technology and processes play critical roles in call center performance, but it's the people who most impact customer loyalty.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review. To get started finding Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
—
Format
PDF, EPUB & Kindle Edition
Publisher
ICMI Press
Release
—
ISBN
1932558020
Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review
Description: Revised and Updated with New Material In the pages of Call Center Agent Motivation and Compensation, you'll find the strategies and tactics that work for managers of top-performing call centers, including: - The principles of effective motivation - Ideas for compelling reward and recognition programs - Motivating staff without burying budgets - Agent compensation trends - Incentives that rev up and retain agents - Motivating agents with skills and career growth opportunites Effective technology and processes play critical roles in call center performance, but it's the people who most impact customer loyalty.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review. To get started finding Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.