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Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung)

Hadia H. Abdel Aziz
4.9/5 (34403 ratings)
Description:This book presents a framework for introducing new customer-oriented retail financial services that would help banks to achieve market leadership and win the innovation race. This is attained by identifying the factors that affect customers' decisions to buy new retail banking loan and saving services through an empirical study in the Egyptian market. Then, those factors are incorporated into a systematic comprehensive new service development process. Results reveal that when buying new retail financial services, customers consider the political, legal, and economic environmental conditions, the offering bank's risk and relationship convenience, and finally the service conditions and features. The author presents a model to directly incorporate those factors into the predevelopment activities of the New Service Development process which establish the service concept and set the stage for the development and launch activities.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung). To get started finding Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
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PDF, EPUB & Kindle Edition
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Release
ISBN
3631577834

Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung)

Hadia H. Abdel Aziz
4.4/5 (1290744 ratings)
Description: This book presents a framework for introducing new customer-oriented retail financial services that would help banks to achieve market leadership and win the innovation race. This is attained by identifying the factors that affect customers' decisions to buy new retail banking loan and saving services through an empirical study in the Egyptian market. Then, those factors are incorporated into a systematic comprehensive new service development process. Results reveal that when buying new retail financial services, customers consider the political, legal, and economic environmental conditions, the offering bank's risk and relationship convenience, and finally the service conditions and features. The author presents a model to directly incorporate those factors into the predevelopment activities of the New Service Development process which establish the service concept and set the stage for the development and launch activities.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung). To get started finding Factors Affecting Customers’ Decisions to Buy Retail Banking Services: Their Implications on the New Service Development Process- Empirical Study on ... Market (Schriften zur Unternehmensplanung), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
Format
PDF, EPUB & Kindle Edition
Publisher
Release
ISBN
3631577834
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