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Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

Phillip Van Hooser
4.9/5 (26923 ratings)
Description:A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction.   As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way.   In Willie’s Way, you too will learn Willie’s unique brand of personalized service:How to woo customers so they come back again and againHow to wow customers so they tell their friends about youHow to win customers’ long-term business by exceeding their expectationsHow to apply Willie’s techniques to your own enterprises to build long-term customer loyalty“Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I’ve read on customer service in a long time.” –Joe Scarlett, Chairman of the Board, Tractor Supply Company   “Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem.” –Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.  We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty. To get started finding Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
Format
PDF, EPUB & Kindle Edition
Publisher
Release
ISBN
1640951458

Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

Phillip Van Hooser
4.4/5 (1290744 ratings)
Description: A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction.   As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way.   In Willie’s Way, you too will learn Willie’s unique brand of personalized service:How to woo customers so they come back again and againHow to wow customers so they tell their friends about youHow to win customers’ long-term business by exceeding their expectationsHow to apply Willie’s techniques to your own enterprises to build long-term customer loyalty“Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I’ve read on customer service in a long time.” –Joe Scarlett, Chairman of the Board, Tractor Supply Company   “Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem.” –Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.  We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty. To get started finding Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
Format
PDF, EPUB & Kindle Edition
Publisher
Release
ISBN
1640951458

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