Description:"In difficult situations, words often fail. Now managers and supervisors can use this unique book as a way to prepare, plan, and even rehearse in advance for sticky situations. It presents actual "scripts" --- sample dialogs tailor-made for specific problems, such as: disagreeing with the boss • performance appraisals • coaching • encouraging shy employees • dealing with hostile employees • taking corrective action • investigating sexual harassment charges • firing • layoffs Using the author's targeted advice, the dialogs, and side bars of key words and phrases, readers will be able to: • say just the right thing at the right time in the right way • avoid embarrassment and awkwardness • build good relationships and defuse conflict • work with difficult, emotional, or even hostile employees • guide a conversation to a productive outcome for everyone involved"We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Why Didn't I Say That?! : What to Say and How to Say It. To get started finding Why Didn't I Say That?! : What to Say and How to Say It, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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Format
PDF, EPUB & Kindle Edition
Publisher
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Release
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ISBN
0814479375
Why Didn't I Say That?! : What to Say and How to Say It
Description: "In difficult situations, words often fail. Now managers and supervisors can use this unique book as a way to prepare, plan, and even rehearse in advance for sticky situations. It presents actual "scripts" --- sample dialogs tailor-made for specific problems, such as: disagreeing with the boss • performance appraisals • coaching • encouraging shy employees • dealing with hostile employees • taking corrective action • investigating sexual harassment charges • firing • layoffs Using the author's targeted advice, the dialogs, and side bars of key words and phrases, readers will be able to: • say just the right thing at the right time in the right way • avoid embarrassment and awkwardness • build good relationships and defuse conflict • work with difficult, emotional, or even hostile employees • guide a conversation to a productive outcome for everyone involved"We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Why Didn't I Say That?! : What to Say and How to Say It. To get started finding Why Didn't I Say That?! : What to Say and How to Say It, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.