Description:From the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation's favorite brands brought itself to ground.Before Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered – in particular, the company's share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique these became Qantas' new brand. How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed out over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairman's Lounge tells the full story of how one company banked the nation's loyalty and then cashed in on it. In his celebrated Rear Window column for the Australian Financial Review , Joe Aston's reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston's trademark swashbuckling style , The Chairman's Lounge is the definitive account of how Qantas was brought to the ground and who did it. It is a parable of our times. 'A masterclass in investigative journalism... A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive' Adele FergusonWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Chairman's Lounge: The inside story of how Qantas sold us out. To get started finding The Chairman's Lounge: The inside story of how Qantas sold us out, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
367
Format
PDF, EPUB & Kindle Edition
Publisher
Simon & Schuster Australia
Release
2024
ISBN
The Chairman's Lounge: The inside story of how Qantas sold us out
Description: From the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation's favorite brands brought itself to ground.Before Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered – in particular, the company's share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique these became Qantas' new brand. How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed out over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairman's Lounge tells the full story of how one company banked the nation's loyalty and then cashed in on it. In his celebrated Rear Window column for the Australian Financial Review , Joe Aston's reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston's trademark swashbuckling style , The Chairman's Lounge is the definitive account of how Qantas was brought to the ground and who did it. It is a parable of our times. 'A masterclass in investigative journalism... A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive' Adele FergusonWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Chairman's Lounge: The inside story of how Qantas sold us out. To get started finding The Chairman's Lounge: The inside story of how Qantas sold us out, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.