Description:Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way--not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which re-brands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients. Spells out the importance of the patron's voice, and details methods for building and maintaining relationships with patrons. Identifies the reference librarian's competitive advantage over Web search engines and shows how to capitalize on it. Murphy adapts existing business practices and programs to the context of the library, allowing front-line staff and administrators in any type of reference department to monitor and continuously improve their library's services.--Back cover.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Librarian as Information Consultant: Transforming Reference for the Information Age. To get started finding The Librarian as Information Consultant: Transforming Reference for the Information Age, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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PDF, EPUB & Kindle Edition
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ISBN
0838910866
The Librarian as Information Consultant: Transforming Reference for the Information Age
Description: Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way--not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which re-brands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients. Spells out the importance of the patron's voice, and details methods for building and maintaining relationships with patrons. Identifies the reference librarian's competitive advantage over Web search engines and shows how to capitalize on it. Murphy adapts existing business practices and programs to the context of the library, allowing front-line staff and administrators in any type of reference department to monitor and continuously improve their library's services.--Back cover.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Librarian as Information Consultant: Transforming Reference for the Information Age. To get started finding The Librarian as Information Consultant: Transforming Reference for the Information Age, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.